FairVital Go · Information
Delete account
Reviewed: 2 November 2026
Uninstalling does not delete your account. Confirm deletion in the app or contact support without the app installed.
Delete in the app
Open Profile → Account & security → Delete account (or Profile → My data → Delete account). Confirm the request. Enter the six-digit code sent to your account email and select “Permanently delete account”. If deletion is incomplete, you can retry the confirmed operation.
Without the app installed
Email the support address below from your registered email address and request account deletion. This channel is listed in the app source; handling of external deletion requests and identity verification still require operator confirmation. Do not send identification documents or health reports unless requested.
What the app code removes
The confirmed process removes the health data record including meals and plan, AI usage counters, health consents, deletion challenges and the authentication account. Feedback is anonymised by removing its user association.
Health services and retention
Disconnecting or deleting an app account does not remove records already saved in Apple Health or Health Connect. Manage those in the relevant service. Backup, log and statutory retention periods still require operator confirmation; immediate complete deletion across all systems is not promised.
Required before publication: confirmation of the external deletion process and its handling.
Personal support
Contact the customer service address listed in the app. Describe the issue and include your device and app version. Never send passwords, verification codes or health reports.
service@fairvital.comEmail support